How do I make a reservation?

• You can book directly through our website, call us, or email us. 
  
  

What is your cancellation policy?

• Our cancellation policy allows for a full refund if cancelled 5 days before check-in.
  
  

Is there a minimum stay requirement?

• Yes, there is a minimum stay of 2 nights.

What are the check-in and check-out times?

• Check-in is from 16:00, and check-out is by 11:00. Please let us know if you need to arrange different times.
  
  

Can I arrange early check-in or late check-out?

• Early check-in or late check-out can sometimes be arranged for an additional fee, depending on availability.

What amenities are included in the apartment?

• Wi-Fi, air conditioning, toiletries, tea/coffee in the kitchen, etc.
  
  

Do you offer Wi-Fi?

• Yes, complimentary Wi-Fi is available throughout the apartment.
  
  

Is the apartment accessible for people with disabilities?

• We strive to accommodate everyone, but some areas may be challenging for guests with mobility issues. 

Is there parking available?

• Yes, free on-site parking is available for our guests.
  
  

Is there a common area or garden?

• Yes, the apartment has a garden, terrace and a pool where guests can relax and enjoy the surroundings.

What is there to do nearby?

• The apartment is  conveniently located near scenic trails, sightseeing, etc. We can also recommend restaurants and activities to suit your interests.
  
  

Can you help with local transportation or bookings?

• We’d be happy to arrange transportation or book tours and tickets for local attractions on your behalf.

Is your property pet-friendly?

• Yes, we allow small dogs up to 4 kg.
  
  

Is smoking allowed on the property?

• The apartment is a non-smoking property. We do, however, provide designated outdoor smoking areas.

Do you allow private events or weddings?

• Yes, Casa de los Sueños is a charming venue for small weddings and gatherings. Contact us to discuss your event needs and get a tailored package.
  
  

Do you host group bookings?

• We welcome group bookings for special events or family reunions. Please contact us to discuss rates and availability.